RETURN POLICY
- Any queries/concerns related to deliveries should be addressed to the
- support team (rana.ajay04@gmail.com) within 24 hrs. of the product received by
- the customer.
- Products can be returned within 15 days from the date of delivery in case
- of wrong products & wrong sizes.
- Prepaid orders are not eligible for refunds if returned (as cosmetic
- products are not re-usable due to hygiene factors), they will only
- be re-shipped after sending a query on rana.ajay04@gmail.com.
- Payment refunds will be applicable only on prepaid orders in case
- incorrect products are delivered.
- COD orders are not eligible for a refund.
- Nick Fitness will not charge for replacements if wrong products (incomplete sets/
- incorrect style/wrong/damaged products) are received by the customer.
- It is mandatory to send the photos of the invoice & product to further
- the process in case a customer receives damaged products.
Exchanges:
Only size exchanges are allowed. Items can be exchanged for a similar size or a
different size if the wrong product is delivered.
Return Intimation:
You can Email Us at rana.ajay04@gmail.com within 15 days from the date of delivery.
The details of the return (Order number, courier docket No or AWB No, and Reason for
Return) should be shared with the Customer Support by email.
For T-shirt: T-shirt: Item sent can only be exchanged and not refunded only when informed
the support team within 1 week of the delivery, also please ensure that
the tags are intact.
Guidelines for a valid return:
- Product, if any, should be in original condition
- The box should be retained and returned
All products sold on Nick Fitness are 100% genuine.
We understand how much you value your every purchase.
We are committed to making your shopping experience a delightful one.
